FAQ

Frequently Asked Questions

Quick answers to common questions about Uncover DXB.

What is Uncover DXB?

Uncover DXB is a website and app designed to help people discover venue offers, activities, experiences, and weekly deals across Dubai in one place.

Is Uncover DXB free to use?

Yes. Uncover DXB is free to use.

Can I book through Uncover DXB?

No. Uncover DXB is an information platform only. If you want to book, buy, or enquire, you will need to do that directly with the venue or provider.

How do I contact a venue?

Each listing is designed to help you go directly to the venue's own website or contact details, where available.

How accurate are the offers listed?

We aim to keep the information as accurate and up to date as possible. However, offers, prices, timings, and availability can change, so we always recommend checking directly with the venue before making plans.

How often is the site updated?

We review and update listings regularly, but some venue details can change without notice.

What should I do if an offer is incorrect or no longer available?

Please contact us and let us know. We're always happy to review updates, corrections, or removals to help keep the site accurate.

Is Uncover DXB affiliated with the venues listed?

No. Uncover DXB is an independent platform and is not owned by, operated by, or officially affiliated with the venues, brands, hotels, restaurants, or attractions featured unless clearly stated otherwise.

Where does the information come from?

The information on Uncover DXB is compiled from publicly available venue and offer information and is presented in a simpler, easier-to-browse format.

Are the offers guaranteed to still be live?

No. Venue offers can change, end, sell out, or be withdrawn at any time. Users should always confirm directly with the venue before visiting or booking.

Why can't I find every venue in Dubai?

Uncover DXB is a curated platform, so not every venue will appear on the site.

How can a venue request an update or correction?

Venues can contact us directly if they would like details updated, corrected, reviewed, or removed.

Can venues send approved images or updated offer details?

Yes. We welcome updated offer information and approved imagery from venues who would like their listing to be presented as accurately as possible.

How can I contact Uncover DXB?

If you have a question, correction, or request, you can contact us at:

[email protected]

Still need help?

If you have a question, correction, or request, contact us at:

[email protected]